Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a specific offshore sportsbook? This page explains how to reach the Offshore Betting Sites team and what kind of messages we're set up to handle.

How to Contact Our Team

The best way to reach us is by email. We read every message that comes in and aim to reply within two working days, though it can take a little longer during busier stretches. When you write in, tell us upfront what your message is about — a review, a bonus term, a factual correction, or something else — so we can get it to the right person without back-and-forth.

We don't operate a live chat or phone line for readers. Email keeps a clear record of the conversation, which matters when the topic involves specific bonus terms, payout details, or a correction that needs checking against a source.

What We Can Help With

• Review and ranking questions — If you want more detail on why a book like Lucky Rebel or Bovada sits where it does on our list, or how we weighed odds, banking, and reliability, ask us and we'll explain our reasoning.
• Corrections and updates — Offshore sportsbook terms change often — bonus percentages, rollover requirements, and banking options can shift with little notice. If something on the site looks out of date, tell us and we'll check it against current information.
• Bonus and wagering clarifications — If a welcome offer we've listed, such as a percentage match or free bet, isn't matching what you see on an operator's site, let us know so we can verify and correct it if needed.
• Content suggestions — If there's a topic around offshore betting sites, crypto payouts, or market coverage you'd like us to cover in more depth, we're happy to hear it.
• Partnership or editorial enquiries — If you represent a sportsbook or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.

What We Cannot Help With

We're an independent review and comparison publisher — we don't operate any sportsbook, hold customer funds, or process bets, deposits, or withdrawals. If you have an account issue, a stuck withdrawal, or a dispute with a specific offshore sportsbook such as BetOnline, BetNow, or MyBookie, that has to be raised directly with the operator's own support team, since we have no ability to access accounts or intervene in individual transactions.

It's also worth remembering that offshore sportsbooks operate under licenses issued outside the US — commonly in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state gambling authority. That means the dispute resolution and fund-protection guarantees you'd expect from a state-licensed operator generally don't apply. We can help explain how a site's terms typically work, but we cannot resolve account-level problems on a reader's behalf.

If You Need Support Around Your Betting

If your message is about gambling that feels out of control, or if you're worried about your own play or someone else's, please say so — we'll point you toward resources rather than leaving you to figure it out alone. The National Problem Gambling Helpline, 1-800-GAMBLER, is available across the US for confidential support. Offshore sportsbooks often provide fewer built-in responsible gambling tools and self-exclusion options than regulated US operators, so it's worth checking what limits, cooling-off periods, or self-exclusion features a specific site actually offers before you rely on them.

This site is intended for readers aged 21 and over. If you're under that age, this content isn't meant for you, and we'd ask you not to engage with betting sites of any kind.

After You Send a Message

A real person reviews and answers every message — we don't rely on automated replies to stand in for an actual response. If your question touches on something covered elsewhere on the site, such as our guide to trusted non-GamStop casinos in the UK, we may point you there rather than repeating the same detail in an email, but we'll always give you a direct answer first.

We take accuracy seriously, particularly around bonus terms, rollover requirements, and payout information, since these details genuinely affect a reader's decision. If you've caught something that needs fixing, that feedback goes straight into how we maintain the site — thank you in advance for taking the time to flag it.